FAQS
Welcome to Xia Bead Store, we mainly produce and sell jade, silver cloisonne and othe gemstone beads and accessories. These beads and accessories come in a variety of shapes, styles, patterns for different design styles
Please contact us by leaving messsage on the contact page or writing to this mailbox: xiabead@gmail.com. We are now trying to provide you with instant messaging services.
- Free shipping on orders over $50
- 10% off on orders over $100
- 20% off on orders over $200
- Buy 2 items, get 5% off
- Buy 4 items, get 10% off
We use high-quality raw materials to make beads and accessories for you, ensure the genuineness and quality of raw materials and truthful description.
You can go to an authoritative appraisal agency to test our products, if there is any problem with the product materials you purchased here, we will refund you in full.
We will pack your order securely and use trackable shipping methods(S.F Express, China EMS, Yanwen Express) to ship your order.
When you place an order, you will receive detailed order information in your email.
When your order is shipped, you will receive an order tracking number and a tracking link.
Through the tracking link you can see detailed shipping information for your order.
Under the current circumstances, your product will be shipped in about 1 – 4 business days, and it will take about 10 business days in transit.
If the product is lost or not delivered for a long time, we will give you a full refund.
We provide a return service guarantee, in the following cases:
Within 30 days of receiving the product.
The product is in good condition and can be sold again.
We currently offer three payment methods with PayPal: pay now, pay later and pay without an account (using a credit or debit card).
Later we will try to provide support for Alipay, WeChat Pay and more other payment methods.
If you find that you cannot pay, please feel free to contact us.